About us:

Orbit Marketing is a leading experiential and brand activation agency, delivering creative marketing campaigns for some of New Zealand’s best-known brands. We pride ourselves on high-quality delivery, strong client relationships, and a collaborative, fast-paced team environment where ideas are valued and results matter.

About the role:

We’re looking for a proactive and detail-oriented Client Services Assistant to support our Client Services team in delivering seamless marketing campaigns and event experiences. This role is ideal for someone who enjoys working across multiple projects, building strong relationships, and being involved from campaign planning through to execution and evaluation.

You’ll play a key role in ensuring our clients receive professional, efficient, and high-quality support while contributing to the overall success of our campaigns and events.

Your responsibilities include:

• Supporting client inquiries and requests in a timely, professional manner

• Assisting with the coordination and delivery of marketing campaigns and live events

• Maintaining accurate client records, documentation, and project materials

• Providing administrative support including scheduling, reporting, and data entry

• Collaborating with creative, production, and internal teams to deliver high-quality outcomes

• Assisting with proposals, presentations, runsheets, briefing notes, and WIP summaries

• Supporting campaign evaluation and reporting, including data collection and analysis

• Identifying opportunities for process improvement, cost efficiencies, and enhanced client satisfaction

• Working on-site at events or supporting team leaders as required

• Managing multiple client projects simultaneously while maintaining attention to detail

As the successful candidate, you will have:

• 1-2 years’ experience in a client-facing or administrative role, ideally within marketing, events, or professional services

• Strong communication and interpersonal skills with a client-focused mindset

• Excellent organisational and time-management skills

• High attention to detail and commitment to quality work

• Confidence using Microsoft Office (Word, Excel, PowerPoint) and related systems

• The ability to manage your own workload and adapt in a fast-paced environment

• A proactive attitude and willingness to learn and contribute to team success

If you’re looking to grow your career in marketing and want to be part of a creative, driven team, we’d love to hear from you.

Applications close 26 April 2026